Privacy Policy
Effective August 24, 2026 · Last updated August 24, 2026 · Version 1.0
This Privacy Policy explains how PrimerJobs LLC, operating the website Northstar Claim Help ("we," "us," "our"), collects, uses, discloses, and protects personal information you provide through northstarclaimhelp.com and quiz.northstarclaimhelp.com (the "Site").
Read this first. Northstar Claim Help is an advertising and lead-connection service. We share the information you submit with a law firm or advocate so they can contact you about representation. Under California and other state privacy laws, that transfer may be considered a "sale" or "sharing" of your personal information. You can opt out at any time; see Do Not Sell or Share My Personal Information.
1. Information we collect
Information you give us
- Contact information: first and last name, email address, telephone number, mailing address, ZIP code, and state of residence.
- Questionnaire responses, including your age range, work history, employment status, and health-related information such as your medical condition, whether you are receiving treatment or taking medication, how long you expect to be unable to work, the stage of any Social Security Disability application, and whether you already have representation.
- Communications: messages you send us by email, text, web form, or telephone, including call recordings where permitted by law.
Information collected automatically
- IP address, browser type and version, operating system, device identifiers, referring URL, pages viewed, and timestamps.
- Interaction data from cookies, pixels, tags, and similar technologies, including any session-replay or heatmap tooling we use (see §7).
- Consent-verification data captured by TrustedForm (operated by ActiveProspect, Inc.) at the moment you submit the form, including the exact disclosure text shown to you, the page URL, timestamp, IP address, user agent, and your checkbox selections.
Sensitive personal information
Some of what we collect is sensitive personal information under California law: information concerning your health, your disability status, your Social Security number if you choose to provide it, and precise geolocation if enabled on your device. See §10 and Limit the Use of My Sensitive Personal Information.
2. We are not a health care provider, and HIPAA does not apply
Northstar Claim Help is not a health care provider, health plan, health care clearinghouse, or a business associate of any of these, and we are not a covered entity under the Health Insurance Portability and Accountability Act ("HIPAA").
The health-related information you provide through our questionnaire is not protected health information under HIPAA, and HIPAA's protections do not apply to it. It is handled under this Privacy Policy, our Consumer Health Data Privacy Policy, and applicable state consumer privacy and consumer health data laws.
This means the information you submit will be shared with, and used by, the law firm or advocate your request is directed to, and by our service providers, as described below. Your separate relationship with any attorney, advocate, or health care provider is governed by their own privacy practices and professional obligations, not ours.
Please provide only what the questionnaire asks for. Do not send us medical records, test results, or clinical documentation. We do not need them, and you should provide such records directly to the attorney or advocate who represents you.
3. How we use your information
- To evaluate whether you may qualify for Social Security Disability benefits;
- To connect you with a participating law firm or advocate and to transmit your request to them;
- To contact you by telephone, text message, or email about your request, where you have consented;
- To create and retain records of your consent, as required to comply with the Telephone Consumer Protection Act and related law;
- To operate, secure, debug, and improve the Site and to measure advertising performance;
- To detect and prevent fraud, duplicate, or invalid submissions;
- To comply with legal obligations and to establish, exercise, or defend legal claims.
We do not use sensitive personal information to infer characteristics about you, and we do not use it for cross-context behavioral advertising.
4. How we disclose your information
| Recipient | What they receive | Why |
|---|---|---|
| Participating law firms and advocates | Your contact information and questionnaire responses, including health-related answers, plus your consent record | So they may contact you about representation. This may constitute a "sale" or "share" under state law. |
| Service providers: hosting, form and funnel software, lead-distribution software (LeadSwitchboard), CRM, email and SMS delivery, analytics, fraud prevention | Only what is needed to perform the service | To operate the Site and deliver your request. Bound by contract to use the data only for us. |
| ActiveProspect, Inc. (TrustedForm) | Consent-verification data described in §1 | To independently document your consent |
| Advertising and analytics partners: Meta Platforms, Inc. (Facebook and Instagram advertising) and Google Analytics 4 | Online identifiers and interaction data | Advertising measurement and optimization. This is "sharing" under California law and is subject to your opt-out. |
| Legal and corporate | As required | To comply with law, respond to lawful requests, enforce our terms, or in connection with a merger, acquisition, or sale of assets |
We do not knowingly permit participating law firms or advocates to resell or re-transfer your information to their own downstream buyers; our agreements with them prohibit it.
5. Telephone, text, and email communications
If you check the consent box on our form, you give express written consent for Northstar Claim Help and the law firm or advocate your request is directed to to contact you at the number and email you provided, including by automated dialing systems, prerecorded or artificial voice messages, AI-generated voice, AI-generated text messages, and SMS/MMS, even if your number is on a federal, state, or corporate Do Not Call list. Consent is not a condition of receiving any goods or services, and the form can be submitted without it.
You may revoke consent at any time by any reasonable means, including:
- replying STOP to any text message;
- telling any caller to stop calling;
- emailing privacy@legalleadaxis.com or calling (650) 789-5852;
- using the unsubscribe link in any marketing email.
We honor revocation requests promptly and in all cases within ten (10) business days, and we notify the law firm or advocate to whom your request was directed. See also our SMS Terms.
6. Retention
| Category | Retention period |
|---|---|
| Consent records and TrustedForm certificates | 5 years from submission (minimum 4) |
| Contact information and questionnaire responses | 3 years from your last interaction, unless you request deletion sooner |
| Opt-out, revocation, and do-not-contact records | Indefinitely, so we can continue to honor your request |
| Web analytics and log data | 14 months |
We may retain information longer where required by law or to establish, exercise, or defend legal claims.
7. Cookies, pixels, and tracking
We use cookies, pixels, tags, and similar technologies to operate the Site, remember your progress through the questionnaire, measure advertising performance, and understand how the Site is used. Where we use session-replay, heatmap, or call-recording tools, we disclose that here and obtain consent where required.
You can control cookies through our cookie banner and through your browser settings. Blocking some cookies may affect how the Site works.
Global Privacy Control. Where required by applicable law, we treat a GPC signal sent by your browser or extension as a valid request to opt out of the sale or sharing of your personal information and to limit the use of your sensitive personal information, without requiring any further action from you. We do not currently respond to legacy "Do Not Track" headers.
8. Your privacy rights
Depending on where you live, you may have the right to know what personal information we hold, to obtain a copy, to correct it, to delete it, to opt out of its sale or sharing, to limit the use of sensitive personal information, and to appeal a denial. Full detail and the request forms are on our CCPA / Your Privacy Rights page.
We will not discriminate against you for exercising any of these rights, and no account is needed to make a request.
9. Consumer health data
Our questionnaire collects information about your health and disability status, which is regulated as consumer health data under Washington's My Health My Data Act, Nevada SB 370, and Connecticut law. Our practices, and your rights to withdraw consent and to have that data deleted, are described in our separate Consumer Health Data Privacy Policy.
We do not currently offer our questionnaire to residents of Washington, Nevada, or Connecticut.
10. Sensitive personal information
California residents may direct us to limit our use and disclosure of sensitive personal information to purposes necessary to provide the services you requested. We use it only for those purposes already. To submit a request, see Limit the Use of My Sensitive Personal Information.
11. Security
We maintain administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and vendor due diligence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Children
The Site is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information, contact privacy@legalleadaxis.com and we will delete it.
13. Third-party sites
The Site links to third-party websites, including those of participating law firms and advocates and the Social Security Administration. We are not responsible for their content or privacy practices. Review their policies before providing information.
14. Changes to this policy
We may update this policy. We will change the "Last updated" date and version number above, and where required by law we will provide additional notice. Each version is archived; to request a prior version, email privacy@legalleadaxis.com.
15. Contact us
PrimerJobs LLC, Northstar Claim Help
1309 Coffeen Ave, Ste 1200, Sheridan, WY 82801
Email: privacy@legalleadaxis.com · Phone: (650) 789-5852